Or maybe even Exceptional!
We recognize bad customer service right away, it's like a flashing beacon. We tell all our friends and colleagues about bad customer service, and the story spreads like wildfire. Let me share a recent experience with you, I'll keep it short, but it's utterly hilarious.I just purchased a new BBQ pit, this thing is beautiful! I knew that assembling it was beyond my capabilities, so I hired someone to do it for me (I'm the queen at knowing what I do REALLY well, and what should be done by a pro!).Now, I'm not saying that this professional assembled the pit wrong, it may have been that an incorrect part was shipped, but either way, the darn thing wouldn't light. I called the company I bought it from, and kept getting passed around until I ended up at the manufacturer...